ClickUp Super Agents

Super Agents are ClickUp's AI teammates. They're powered by ClickUp Brain, they understand your Workspace, and they can take on jobs like triaging requests, writing updates or chasing overdue work.

You build one by describing what you want in plain English in the Super Agent Builder, or by starting from ClickUp's Super Agent catalogue. Each agent has instructions, skills, triggers, tools, knowledge and memory, plus permissions that limit what it can reach.

You can DM a Super Agent or @mention it like a colleague. ClickUp designs them to ask a person for approval on critical decisions.

They need the AI ClickApp switched on and they use AI Credits. Guests and limited members can't create or trigger them. They're also different from ClickUp's Autopilot Agents (now also called AI Automations), which are simpler and built for specific locations.

I treat a Super Agent like a new starter. It gets a clear job description, access to only the Lists it needs, and a person who checks its work for the first few weeks.

I start with low risk jobs, like summarising a week of updates or sorting new requests into the right List. Anything that goes to a client or changes money stays with a person to approve. The tidier the workspace, the better the agent does, so the structure always comes first.

1. Trigger A new task lands in the Requests List Trigger
2. Read The agent reads it and checks the team's guidelines Knowledge
3. Act It sets priority, adds a summary and suggests an owner Tools
4. Check A team lead approves the owner before it's assigned Human