ClickUp

ClickUp Chat

ClickUp Channels, ClickUp messaging or ClickUp DMs

By Jack Lenton · Written
October 28, 2026
In short

ClickUp Chat is the messaging built into ClickUp, with Channels, direct messages and threads that sit right next to your tasks, so conversations can turn straight into work.

What is ClickUp Chat?

ClickUp Chat is ClickUp's own messaging. You get Channels for teams or topics, direct messages, threads and @mentions, all inside the same app as your tasks and Docs.

The point is that conversations and work sit together. You can turn a message into a task, link tasks in a Channel and keep the decision next to the job it's about.

On the Free Forever plan, message history goes back 90 days. Limited members view only, which ClickUp also calls Chat collaborators, are free and can still send messages, DMs and @mentions.

How I use ClickUp Chat with clients

Whether to use ClickUp Chat or Slack depends on where the team already talks. If a team lives in ClickUp all day and only uses Slack for internal chat, moving to ClickUp Chat cuts out an app and keeps decisions next to the work.

If they talk to lots of outside people in Slack, I usually leave Slack where it is and connect it to ClickUp instead. What I avoid is half the team in one and half in the other.

Turning a message into work

  1. Message Someone posts a client request in the team Channel Chat
  2. Convert Turn the message into a task in the right List Task
  3. Assign Add an owner and due date Owner
  4. Link The task links back to the original message Context

The request doesn't get lost in a scroll of messages.

ClickUp Chat FAQs

Can ClickUp Chat replace Slack?

For teams that mostly talk internally and already work in ClickUp, often yes. If you talk to lots of outside companies in Slack Connect, I'd keep Slack and connect it to ClickUp.

Is ClickUp Chat free?

Yes, it's on the Free Forever plan, but with a 90 day message history and a 1,000 message limit for the whole Workspace that doesn't reset. Paid plans have unlimited messages and history.

Can people chat without a paid seat?

Yes. Limited members view only, which ClickUp calls Chat collaborators, are free and can send messages, DMs and @mentions.

From my client work

Want this built in your setup?

I set these up and train your team, in your own ClickUp or Zapier account.

Book a call

Contact Jack - jack@withtoki.co.uk

ClickUp Verified ConsultantZapier Gold Solution Partner