Automation

ATS (applicant tracking system)

ATS, applicant tracking software or a hiring system

By Jack Lenton · Written
October 28, 2026
In short

An applicant tracking system, or ATS, is software that manages job applicants from application to hire: posting jobs, collecting CVs, screening, interviews and offers.

What is an ATS?

An ATS, or applicant tracking system, is software for managing hiring. It collects applications, stores CVs and moves each candidate through stages like screened, interviewed, offered and hired.

In-house HR teams use an ATS to run their own hiring. Recruitment agencies often use one alongside, or inside, a recruitment CRM.

Most ATS tools can post jobs to job boards, filter applicants and keep a record of every decision, which helps with fairness and GDPR.

How I automate around an ATS

The admin around an ATS is where I help. When a candidate moves stage, there's usually a pile of follow-up jobs: book the interview, tell the hiring manager, send the right email, update the spreadsheet.

I use Zapier to do those jobs automatically from the ATS's stage changes, and keep a person in the loop for anything a candidate sees, like rejection or offer emails.

When a candidate reaches interview

  1. Trigger Candidate moves to Interview in the ATS 0 tasks
  2. Action Create an interview prep task in ClickUp 1 task
  3. Action Message the hiring manager in Slack 1 task
  4. Approve A person checks the invite email before it goes Human

The admin is automatic. Candidate-facing messages still get a human check.

ATS FAQs

Is an ATS the same as a CRM?

No. An ATS manages applicants through each job. A CRM manages relationships with people over time. Recruitment software often combines both.

Do small businesses need an ATS?

If you hire a few people a year, a simple form and a ClickUp List can be enough. Once you're hiring regularly, an ATS saves a lot of chasing.

Can an ATS connect to ClickUp?

Often yes, through Zapier or the ATS's API. Check which triggers your ATS offers, like a candidate changing stage.

From my client work

Want this built in your setup?

I set these up and train your team, in your own ClickUp or Zapier account.

Book a call

Contact Jack - jack@withtoki.co.uk

ClickUp Verified ConsultantZapier Gold Solution Partner